Privacy Policy

1. Who we are

AnyBike operates the website AnyBike.co.uk and provides UK motorcycle buying, selling, sourcing, stock and export-support services.

For the personal information described in this policy, AnyBike is the organisation responsible for deciding how and why that information is used.

Privacy enquiries can be sent to: sales@anybike.co.uk.

2. Information we collect

The information collected depends on how you use AnyBike. It may include:

Account and profile information

• Name and email address.
• Password authentication information managed through Supabase Auth.
• Business name, address, city, region, country and phone number.
• Preferred currency and language.

Motorcycle buying and enquiry information

• Motorcycles viewed, saved or requested.
• Watchlists, saved searches and recently viewed motorcycles.
• Questions, offers, budgets and enquiry messages.
• Destination country and shipping-agent information.
• Conversation history with AnyBike.

Motorcycle seller information

• Name, email, telephone number and postcode.
• Seller type and dealership information.
• Motorcycle registration, make, model, year and mileage.
• Condition, service history, asking price and seller notes.
• Photo filenames and other motorcycle information submitted.
• Confirmation that the seller is authorised to sell the motorcycle.

Global Buyer Network and business information

• Company and contact details.
• Country, destination port and buying budget.
• Requested makes, models, years, quantities and mileage limits.
• Monthly purchase volume and shipping preferences.
• Website, marketplace and social-media links.
• Notes about sourcing, stock and logistics requirements.

Technical and usage information

• IP address and approximate country or location.
• Browser, device type and user-agent information.
• Pages, motorcycles and features used.
• Dates and times of enquiries, messages and account activity.
• Information needed to maintain login sessions and security.

Please do not submit sensitive personal information that AnyBike has not asked for.

3. How we collect information

We collect information:

• When you register or update a My AnyBike account.
• When you submit an enquiry, offer or message.
• When you create a watchlist or saved search.
• When you submit a motorcycle valuation or seller form.
• When you submit a bulk-buying or Global Buyer request.
• When you contact AnyBike through AnyBike Connect.
• Automatically through authentication, security and website technology.
• From public motorcycle advertisements, sellers, dealers or business sources where permitted.

The website may use IP-location and UK postcode services to help identify an approximate country, location or map position. This information may be inaccurate and can be overridden by information you provide directly.

4. How we use personal information

AnyBike may use personal information to:

• Create, authenticate and manage customer accounts.
• Display watchlists, saved searches and recently viewed motorcycles.
• Respond to questions, offers and messages.
• Review motorcycles offered for sale.
• Match buyers with available or sourced motorcycles.
• Manage buying, payment, collection, preparation and shipping workflows.
• Contact sellers, buyers, dealers, shipping providers and business partners.
• Provide requested quotes, documents, invoices and customer support.
• Route enquiries to the correct AnyBike department.
• Protect accounts, investigate misuse and maintain platform security.
• Improve website content, services and operational processes.
• Keep records needed for legal, tax, accounting and dispute purposes.

5. Lawful bases for using information

Depending on the situation, AnyBike may rely on one or more of the following lawful bases:

6. Who we may share information with

AnyBike may share relevant information only where reasonably necessary with:

• Supabase, which provides database and authentication infrastructure.
• Website hosting, software, security and technical-service providers.
• Motorcycle sellers, dealers or buyers involved in a requested transaction.
• Collection, transport, logistics, freight-forwarding, port and shipping providers.
• Inspection, preparation, crating or documentation providers.
• Professional advisers, insurers, accountants and legal advisers.
• Public authorities where disclosure is required or permitted by law.
• A buyer, investor or adviser involved in a legitimate business sale or restructuring.

We do not sell personal information to third parties.

When sharing information with an operational partner, AnyBike aims to provide only the information needed for that specific service.

7. International processing and transfers

AnyBike works with customers, buyers, dealers and logistics providers worldwide. Personal information may therefore be accessed or shared outside the United Kingdom where this is necessary to provide a requested service.

Some technology providers may also process information in more than one country. Where required, AnyBike will use appropriate contractual or legal safeguards for international transfers.

8. How long information is kept

AnyBike keeps personal information only for as long as reasonably necessary for the purpose for which it was collected, including customer service, transaction, security, legal, tax, accounting and dispute-resolution requirements.

As a general guide:

• Account information may be kept while an account remains active and for a reasonable period after closure.
• Enquiries and messages may be retained to manage follow-up, customer service, disputes and business records.
• Transaction and financial records may be kept for the period required by applicable tax and accounting law.
• Unsuccessful or inactive leads may be reviewed and deleted or anonymised when they are no longer needed.
• Security records may be retained for a reasonable period to investigate misuse and protect the platform.

Retention periods may be extended where information is required for a legal claim, investigation or regulatory obligation.

9. How we protect information

AnyBike uses reasonable technical and organisational safeguards designed to protect personal information. These include account authentication, access controls, restricted administration pages, database security policies and encrypted network connections.

No internet or storage system can be guaranteed to be completely secure. Customers should use a strong, unique password and should not share login details.

10. Cookies, local storage and similar technology

AnyBike may use browser storage, authentication tokens, cookies or similar technologies to:

• Keep customers signed in securely.
• Remember language and currency preferences.
• Maintain account and security functionality.
• Support watchlists, saved searches and customer features.
• Understand and improve website performance where permitted.

Some storage is necessary for the website and account features to function. Where non-essential cookies or analytics are introduced, AnyBike will provide any consent controls required by law.

Browser settings can be used to remove or block stored data, but doing so may sign you out or prevent some website features from working correctly.

11. Your data-protection rights

Depending on the circumstances, UK data-protection law may give you rights to:

• Be informed about how your information is used.
• Request access to personal information held about you.
• Ask for inaccurate or incomplete information to be corrected.
• Ask for information to be deleted in certain circumstances.
• Ask for processing to be restricted in certain circumstances.
• Object to certain processing, including direct marketing.
• Receive certain information in a portable format.
• Withdraw consent where consent is the lawful basis.
• Complain about how your information has been handled.

To exercise a right, email sales@anybike.co.uk. We may need to confirm your identity before completing a request.

You also have the right to complain to the UK Information Commissioner's Office if you are concerned about how your information has been used.

12. Children

AnyBike services are intended for adults and businesses involved in purchasing, selling, sourcing or exporting motorcycles. The website is not intended to collect personal information knowingly from children.

A parent or guardian who believes a child has submitted personal information should contact AnyBike so that the matter can be reviewed.

13. Changes to this policy

AnyBike may update this privacy policy when services, technology, suppliers or legal requirements change.

The latest version will be published on this page with an updated revision date. Material changes may also be highlighted elsewhere on the website or communicated directly where appropriate.